• Following your initial enquiry you will have a telephone discussion with the Scheme Manager to assess your initial eligibility.
  • If you are deemed eligible at this stage, an information booklet will be sent to you. Once you have read the booklet, please contact the office if you are still interested in being considered.
  • If interested, you will be called in for a first interview with the Scheme Manager. If you fit the criteria, you will be given an application form to complete and return within 21 days.
  • On receipt of the Application Form and supporting documents, you will be assessed on the basis of your existing housing provision, personal factors, alternative prospects and whether you are in urgent and immediate need of re-housing.
  • If you are eligible and have been assessed as being in need, you will be invited to St. Clement’s Heights for a second interview with the almshouse management team. This will be an in-depth interview based on the information supplied in your application form.
  • We will then write to you letting you know the outcome of this interview and if successful at this stage, we will send you the Residents’ Handbook and a specimen Letter of
    Appointment for you to read. We will also arrange to visit you in your home.
  • The home visit will involve the Scheme Manager and another member of staff who will go through the Handbook and specimen Letter of Appointment to ensure you have read and understood what is required of an almshouse resident.
  • After the home visit the Scheme Manager will contact your GP, take up references and carry out any other checks. If, after these checks, we are unable to house you, you will be informed as soon as possible and we will try to provide you with information about other housing options.
  • If satisfactory responses are received from your GP and referees you will be invited to St. Clement’s Heights to meet a small group of Trustees at which your appointment as a resident will be confirmed.
  • The Scheme Manager will send you a formal Letter of Appointment which you will sign and return, following which, arrangements will be made with you to move into your new home.
  • During the interview process, you will be given a tour of the building.